Common Questions
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- Common Questions
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- Roofing & siding
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What does New Horizons Home Renovations do?New Horizons Home Renovations is a Goshen-based roofing and siding company founded in 2024. Our team focuses on metal and shingle roofing and wood, vinyl, and metal exterior siding, with recommendations based on what your home needs.Where are you based, and how far do you travel?Our home base is 10606 U.S. 20, Goshen, IN 46528. We serve customers within a 150-mile radius of Goshen, with a primary focus on Michiana. Call (260) 350-2578 to discuss your project location.What can I expect from the New Horizons team?We approach each project with your home’s needs in mind: honest recommendations, respect for your property, and work we stand behind. If our team makes a mistake, we take responsibility and correct it at our expense.When can I reach your team?Our hours are Monday through Friday, 8:00 AM to 3:00 PM. We’re closed Saturday and Sunday. A phone call to (260) 350-2578 is the best way to discuss your project with our team.
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What roofing materials do you offer?We offer metal roofing and shingle roofing. Our team visits the property to assess your roof’s condition and the scope of work, then discusses an approach that fits your home.What siding materials do you offer?Will you recommend a repair if I don’t need a replacement?Yes. If a repair is all your roof or siding needs, we’ll recommend it instead of a complete replacement. Our recommendations start with assessing the condition of your home and the work it actually needs.Can I discuss roofing and siding together?Yes. Let our team know if you’re considering both roofing and siding when you reach out. We can review both during the property visit and discuss the full scope of your exterior project.
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What happens when I first get in touch?Call (260) 350-2578 or use our website contact form to tell us about your project. Our team will collect your contact information and arrange a property visit to assess what you need. Your address and a brief description of your roof or siding are a helpful starting point.When should I expect a quote?After visiting the property to understand the scope, we typically provide a quote within three days to a week. You can review the proposed work and ask questions before deciding to move forward. Once you accept the quote, we can plan the next steps together.Is the work covered by a warranty?Yes. New Horizons backs its work with a five-year workmanship warranty, included in your contract. Our team also provides follow-up support after the project is finished. Review the warranty terms with us before moving forward.What if I have an issue after the job is finished?Contact New Horizons to discuss the issue. Our team provides follow-up support and stands behind the work. If we made a mistake, we take responsibility and correct it at our expense. If a problem involves the materials, we help you get the affected materials replaced.
New Horizons Home Renovations
Ready for a New Horizon?
Talk with the New Horizons team about your roofing or siding project and arrange a property visit. Based in Goshen, with a primary focus on Michiana.